CALL CENTER MANAGER JOB IN SUNNY COSTA RICA.

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. Send your resume in English to Contact me Qualifications: • Previous call center leadership experience managing a team of 50+ agents • College Degree • Exceptional communication skills • Strong background in coaching and employee development • Experience in generating and analyzing reports related to call center KPI’s • Dialer experience (preferred but not required) Job Duties: • Report KPI’s daily to leadership • Monitor the performance of agents and leads daily • Coordinate staffing and scheduling • Monitor team productivity • Determine and implement strategy to maximize efficiency and overall success of the contact center • Drive and cultivate a culture of team work • Coach and motivate team members • Interact frequently with leadership in developing new ideas and presenting recommendations. • Drive and manage workforce management function for the team Please use "CALL CENTER MANAGER" as the subject of the email $1400 PER MONTH SALARY TO START. COSTA RICA'S CALL CENTER FAN PAGE: Contact me Contact me Contact me